Enfold Systems requires migrations / upgrades before performing new project work, or providing support under a Service Level Agreement ("SLA"), on systems using outdated software.
|Enfold Server/Proxy/Desktop||6.x - 7.x||6.x - 8.x||7.x - 8.x|
|Plone||3.x - 4.x||3.3 - 5.x||4.x - 5.x|
Enfold Systems provides support services to customers with an active subscription for the current major version of each Enfold software product, plus the previous major version. The major version is the part of the version number to the left of the leftmost dot (for example, the “4” in 4.0.1).
You may continue to use unsupported versions. If you later decide to upgrade, and are upgrading more than one major version, support for upgrading your product will require an hourly fee–based project.
Enfold Systems will support Enfold software running on versions of Windows currently supported by Microsoft under the "mainstream" and "extended" support phases.
Typically a 10 year period from initial release of the operating system
Currently includes Windows 2000 operating systems and newer
For more information please visit Microsoft's website