Enfold Desktop 3 Support Options

Self-Help

Installed help files

From your Windows Start menu, go to All Programs > Enfold Desktop > Help or Help (PDF).

Online documents

Find installation instructions, frequently asked questions, troubleshooting tips and version change notes in the Enfold Desktop online documentation.

Assisted Support

Installation help with purchase

Enfold Desktop purchases come with 30 days of installation support. During this period, a user who has purchased a license may submit an issue through the Enfold Desktop Support collector. We will respond within eight hours during normal business hours (weekdays 9 a.m. to 5 p.m. Central Time).

All users of both trial and paid versions may submit issues at any time involving bugs or errors in our code. We will correct these problems free of charge as part of our commitment to the product.

Community mail list

You can ask other users for advice by submitting questions to the Desktop community mailing list.

Paid Support

See our general support section for more information about post-installation support contracts.